Shipping & Returns
Shipping Policy
If your shipping address is different from billing address, we will call and verify the ship to address before shipping.
If verification can't be confirmed the order will be canceled.
We ship to anywhere in the lower 48 states only.
We use UPS and US Priority Mail.
Shipping costs will be calculated when the customer places the items in the cart and proceeds to check out.
We strive to insure all items are packaged carefully before shipping to prevent damage.
If you receive a shipment that is damaged contact us immediately.
It is customer's responsibility to inspect all ground packages and freight orders for damage.
If damage is found on a freight order, it needs to be noted on delivery ticket before signing.
Then contact us immediately so we can file claim with shipping company.
If you do not note any damages on freight ticket before signing for shipment, then the trucking company is released from all damage claims and no replacement shipment will be sent.
On all UPS shipments, pictures of damaged items and shipping box will need to be sent so a claim can be filed before replacement order can be sent out.
Please keep all damaged boxes, parts and packing material as they came to you. Shipper will want to collect these items for inspection before paying claim.
Please allow 3 to 10 days for delivery on all orders depending on your location.
Return Policy
If you need to return an item, please contact us immediately.
A return cannot be accepted after 30 days from date of sale.
All returns must be in their original packaging and in re-sellable condition.
We cannot accept parts that have been installed, primed, painted or altered in anyway.
All non-stock items/special order items will be subject to a 10% re-stocking fee.
All Electrical Parts are non-returnable.
The original shipping cost is not refundable as well as return shipping cost, this is customers responsibility.
No returns will be accepted on any missing items in kits, such as hardware etc.
There are no re-stocking fees on all stock items returned within 30 days in their original packaging and in re-sellable condition.
Packaging cannot be damaged.
As always it is the customers responsibility to check all parts for proper fit BEFORE installation.